Written Notice Required: All cancellation requests must be submitted in writing.Non-Refundable & Non-Transferable: All payments made to Sarai Enterprises, LLC (d/b/a Sarai Events and Southern Soul at Sea) are strictly non-refundable and non-transferable due to binding contractual agreements with our cruise and travel partners.Travel Insurance Recommended: To protect your financial investment against unexpected circumstances, we strongly advise purchasing trip cancellation insurance.

Unforeseen circumstances can force you to cancel or interrupt your trip, leading to lost vacation investments. To protect your trip, we strongly encourage purchasing travel insurance through a specialized carrier.You can purchase coverage by searching for a national travel insurer. Most policies must be purchased near your initial booking date to receive full benefits. Note that third-party vendor policies (such as airline insurance) may not cover your full cruise package.

We accept credit cards (MasterCard, VISA, American Express, Discover), ACH bank transfers, and Zelle. Payment plans are available through January 15, 2027, and financing options may be offered via FlexPay upon qualification.Authorized Payment Methods To ensure a safe and secure transaction, all payments for Southern Soul at Sea must be processed through our official channels:Online: Directly through our official payment portal at www.southernsoulatsea.com.Phone: By calling our secure payment line at 470-990-4909.Security Warning We never request, accept, or process payments using Bitcoin, cryptocurrency, gift cards, or wire transfers to third-party accounts. Any request for payment via these unauthorized methods claiming to represent Sarai Enterprises, LLC, Sarai Events, or Southern Soul at Sea is fraudulent.

The Sea Terrace cabin rate is $3,150 per cabin based on two guests sharing the cabin, which comes to $1,575 per person. A $250 deposit per person (based on 2 people in a cabin) is required to secure your reservation.

A $250 deposit per person (based on 2 people in a cabin) is required to reserve your Sea Terrace cabin. After your reservation is confirmed, you’ll receive information regarding the remaining balance and payment schedule.